Privacy Policy
Last updated: November 23, 2025
At SRM InsectIQ, we collect information to provide you with the best insect identification and education experience. The information we collect includes:
- Account Information: Your name, email address, and profile picture when you sign up using Google authentication
- Identification Images: Photos of insects you upload for identification purposes
- Usage Data: Information about how you use our app, including identification history and article views
- Forum Posts: Content, images, and location data you voluntarily share in community forums
- Payment Information: Processed securely through Stripe for premium subscriptions (we do not store your payment details)
We use the collected information to:
- Provide accurate insect identification using AI technology
- Maintain your identification history for future reference
- Enable community features like forum posts and discussions
- Process subscription payments and manage your account
- Send important updates about your account and app features
- Improve our AI models and identification accuracy
- Generate educational content about Australian insects
We take your privacy seriously and implement industry-standard security measures:
- All data is encrypted in transit using SSL/TLS protocols
- Images and data are stored securely on cloud infrastructure
- Payment processing is handled by Stripe with PCI-DSS compliance
- Access to your data is restricted to authorized personnel only
- Regular security audits and updates to protect your information
We do not sell your personal information. We may share data with:
- Service Providers: AI processing services for insect identification
- Payment Processors: Stripe for handling subscription payments
- Authentication: Google for secure sign-in services
- Analytics: Aggregated, anonymized data to improve our services
We will never share your personal information without your consent, except as required by law.
You have the right to:
- Access and download your personal data
- Update or correct your account information
- Delete your account and associated data
- Opt out of marketing communications
- Request deletion of specific forum posts or identifications
- Cancel your subscription at any time
To exercise these rights, please contact us through your account settings or by email.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: privacy@srminsectiq.com
We will respond to your inquiry within 48 hours.
Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our app. Your continued use of SRM InsectIQ after such changes constitutes acceptance of the updated policy.